SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant, White : Amazon.sg: DIY & Tools. The other cameras record some of the action, but it seems intermittent as to whether all the motion gets recorded. Perhaps those with one camera are less impacted, but from someone who purchased 10 cams, solar power accessories, monitoring, and installed outlets, I'm about ready to cut my losses and move on. It can take 5-10 sec. I just installed mine last week and since the camera takes 20-30 seconds to wakeup, door-knockers just leave. Please please please, can someone from customer service provide an update on the firmware update, Im heavily invested in SimpliSafe, and with a fixed income Im unable to change to another cam system. @djmac +1. Mine are going back in the box this weekend. It's been 6 months since I originally posted on my experience and "nothing" has changed at all for me. With this delay, what's the point of having a microphone if they person isn't there to hear me speak? Or typically you would be able to create a dedicated 2.4GHz-only guest network in your WiFi router's settings, so it doesn't affect your existing main WiFi network and all the devices already connected to it. What you're asking for is a fairly big change to how the camera works right now. The more I read about this issue the more I wish I had known this prior to purchase! I was able to scan the QR code, and the camera almost immediately said "OK, connecting to. The camera response time is an embarrassment. Thanks. Buy accessory. plato vs game pigeon. Though of course, since it's a standard socket, you can already use any third party solution with a 1/4"-20 screw. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). Has anyone else raised this marketing as an issue? With this delay, what's the point of having a microphone if they person isn't there to hear me speak? 2. So sorry to hear about your experiences. @tidurden1994 I'm stuck with two of them.they will never give a refund cause they sold so many. Outdoor Camera Extra Battery Pack | SimpliSafe Home Alarm Not SimpliSafe, they obvioulsy designed this system targeting those in apartments with a single entry point and only one - two cameras in use. 3,117. The Wake-up is an issue as it takes time. for what its worth, my cams have a 10 - 20 delaythe hood rats are already at home asleep before my camera starts recording. If your cams don't have the latest update already, we'll get it to you soon. Brand. Someone left my house, the camera recorded 22 seconds. I continue to have some faith in SS as they do usually get things fixed, but they are not very proactive in doing so (it takes them awhile). Back to Shop Simplisafe Account Login But it currently does not affect the Deep Sleep behavior of the camera. @Brianb I understand your frustration. My outdoor camera detects motion but it is so slow waking up (for battery conservation) that I only see the person walking away with their back to me. Outdoor camera slow - will Power Adapter disable Deep Sleep Minecraft Note Block Studio - A music editor for Minecraft. We sincerely thank you for your patience as that work continues. The Firmware 1.6 released in Feb 22 has done nothing to fix the camera "sleep issue" which negates the cameras ability to capture real-time video. One good thing is that battery life has improved and there have been less lock-ups (where a cam would have to be reset, disconnected, reconnected to the system completely). To alleviate the slow response time ss customer service recommended buying an expensivemesh wireless system, I did so, more money spent, and still no help. Apparently SimpliSafe continues to ignore this thread which addresses a problem severely impacting the functionality of their much touted (and expensive) outdoor cameras. Here's how it compares to the Ring Video Doorbell Pro: SimpliSafe Compatibility SimpliSafe's works with: Amazon Alexa Google Assistant Clicking on the little person in the top left. Unfortunately no, using the charging cable will not change the Outdoor Camera's deep sleep behavior. If the product could have been designed to take into account the power source and thereby significantly cut down on the "start up" time. I find it totally unacceptable that these SECURITY cameras do not provide any semblance of security. I'm sending it back to get a refund. My wife went to cottage today and made several trips in and out of the house right past the front yard camera. VERY disappointed. Simplisafe outbuilding - sca.verbindungs-elemente.de I've worked previously on intrusion detection systems for the DoD, their systems will perform a mass record intended to catch multiple points of entry or to ensure continuity as the purp travels from area to area, the difference is that those systems are hard-wired with dedicated switch ports and are connected logically via seperate VLANS. It's especially useful if your camera watches over high traffic areas, like a busy street. @davey_d we have a horrible delay. Every time I get the notification and open the app to see the video, it only records the tail end of the motion. 22 seconds is never enough time to give enough information. "Max number of outdoor security cameras allowed per user is 5." Amazon Music Stream millions of songs: Amazon Advertising Find, attract, and A Camera Wake-Up option, and the previosly described "Selective Recording" option would be an easy knock-down to program. I understand your frustration. Just a black screen with the spinny dot telling me "waking up.". Thanks for your patience. Cant justify paying for monitoring which I need. Sometimes i takes several attempts. But our engineering team continues to work on further optimizations. (But again, it still has issues.). When an alarm is triggered the system turns on ALL the cameras, this floods the network especially at higher resolutions. If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? Meet the system. It actually isn't battery related. If the camera overheats from high-usage and its temperature rises above 145F, it will shut down in order to protect the battery from damage or catching fire. The SimpliSafe Wireless Outdoor Security Camera offers sharp 1080 video, color night vision, and intelligent motion alerts, but it only works with a SimpliSafe Security System and doesn't. How often are firmware updates to be expected? Agreed! I'm okay charging the battery more often. SimpliSafe and Vivint are great companies. With users that have mesh wireless systems the lag is even greater, I routinely wait up to 30 seconds before a camera becomes viewable. Every security system starts with a Base Station, the brains of your SimpliSafe, that connects to our wide range of high-tech cameras and sensors protecting your whole home 24/7 from break-ins, fires, floods and more. This should be something one would think the team could do with a firmware update. I wish Id read these before purchasing. New SimpliSafe customer here. It does NOT help at all. Outdoor camera slow - will Power Adapter disable Deep Sleep we hear you. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. Paying for monitoring will be throwing good money away!! That's a great idea. . And further improvements are on the way. And yes it is 2.4ghz with good signal. As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. Simplisafe has really dropped the ball on this outdoor camera. I have since installed my own high def IP cams and NVR, it all works flawlessly and cost half as muchand it allows smart recordings and has facial recognition. Catching the back of someones head as they walk away is not very helpful. Unable to have multiple simultaneous streams from one camera, at least while it is recording. I know SS moves slowly to fix things, but I certainly hope it comes sooner than later! When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. My Router, Indoor camera, outdoor camera and base station are within a 10 foot circle, 5 foot radius from the outdoor camera. $9996 ($49.98/Count) Save 10% with coupon. Therefore, the power cord is never needed! It wasn't recorded. Outdoor Security Cameras. From there, you can select a new duration in 30-second increments. Not what I expected.. @sharonkissling510 absolutely nothing! Also, why isn't the camera awake full time when it is plugged in versus on battery. Customer service is the worst! Agreed! The sad part is SimpliSafe doesn't seem to be doing anything about it. We'll let you know when the next update is on the way. I purchased 7 cams, and later also the power supplies at a great expense. Discussions around our indoor camera, also known as the SimpliCam, happen here. SimpliSafe Outdoor Security Camera Review 2022 - SafeHome.org Once the camera has cooled back down, it will turn back on and resume functioning. Bubble Column. Thanks for your patience. @ltoddjohnson we do have the Permanent Mount on the way, that takes advantage of the tripod socket on the bottom of the camera. In fact, the power cord is worthless. That is IF it starts up at all. local government retirement . Some gets missed entirely. I do like that these cameras are battery powered because I cannot easily run a cable where they are located, and one of the cameras will not get enough light for solar. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). One google search and I ended up here. I was able to view all cameras except 1 outdoor (I have 1 indoor, 1 doorbell, and 4 outdoor). Please add this to your list, SimpliSafe. Frustratingly painful to get a motion alert then not be able to see the video. The worst recent purchase I have made! The SimpliCam indoor camera costs a mere $99, and the outdoor camera and Video Doorbell Pro are still decently priced at $169. Otherwise, this home security camera lacks the features that other wireless outdoor security camera brands offer at a similar price point. 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