if i am not given suitable reply and This can raise the situation of money debited from the account but ticket not booked ( Bank Money Debited but no Ticket booked ) with the following possibilities: If your tickets belongs to any of the chart cases then wait for refund. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Redbus - I have been provided an already booked ticket. But i didnt receive any payment until now. We support businesses as much as we support consumers. BOKARO, Jharkhand, India. The ticket costed INR ***. I have booked to & fro tickets for 2 persons from Delhi to Dehradun in Kalpana Travels through Redbus.in website. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. SEAT NO: J1 This is the story of bus ticket booking service provider 'redbus' , RedBus ), which started with just Rs 5 lakh and is doing business in crores today. resolve consumer complaints The money was deducted from my bank account. Redbus Ticket not booked but amount deducted from my account. Please contact us on 0300 303 4240 or email [email protected] with your enquiry or if you require support. mangalam and it was not a joy travel they can very will change their name Any failure or delay in this complex network may cause transaction failure before completion. In customer care and told the story, they asked me to be online and I waited for more than 10 mins on the phone and then I was told that I will get the call shortly, but nothing happened and no one called me. Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. ", Resolving customer complaints are important to succeed in business. - 1730 hrs. Bus came at 22:00 and in place of Volvo they send some TATA a Khatara bus. Its a good initiative and I recommend it highly. I had paid a total of Rs.2600 for the above travel. I called up the Kalpana travels people and told them to refund the amount and I would travel by another bus, but they said the amount will not be refunded and also threatened me. E-mail us: [protected]@redbus.sg. Closed. Travels: MSRTC Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi 110055. Please resolve the issue and refund my money at the earliest. Registered User will be given username and password after filling an E-form on the Internet by giving his personal details. Bank will refund the money after due verification. Book online bus tickets in Malaysia with redBus.my. Service time not kept charger unit not working, They didn't inform customers about the routes of the buses, Bus cancellation without prior notice and charging more money for lesser ticket, worst customer service, Money not refunded for a failed transaction, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. M- +91-[protected] In the mean time don't close your bank account or credit card . Please advice. Myself subhash i was booked a ticket from Ahmednagar to ahmedabad in shrinath travels of 1425 rs, Ticket No: TNBW83868635 This review was chosen algorithmically as the most valued customer feedback. other than red bus. It simply can be done by paytm just go to order of ticket then select "contact us" below the ticket detail. OR PNR no. Remember to mention your transaction ID also, if you have it. Jaydeep Trivedi filed this complaint against Redbus on Jan 16, 2020. Driving the news: The Central Ohio Transit Authority (COTA) will institute price caps on bus fares and altering transfer rules to be more flexible for . Nagasubramanian 1. PNR: [protected]-3464760 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Pune to ahmedabad Follow the steps below. Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071. You can take action based on time, type or urgency. I called up the Redbus. I was mentally harassed by those travel agency guys ( shrinath travels) in the midnight shouting at me at night 2 am, that my destination is arrived. The payment was done using Paytm UPI. Read Less. I booked a ticket from indore to satna and they sent me confirmation with bus number and driver number but when I called on that number it was of someone else even the bus number was also wrong. Aug 19, 2021. Please Be Carefull. 2. Report on wrong advertisement info on online. Even Uttarakhand state buses are much better. E-mail us: [protected]@redbus.sg I booked a flight ticket from indore to Raipur from travolook.in on 28/12/21, booking amount Rs 2937 debited from my account but ticket not booked and now travolook.in is not responding and their customer care number is also not responding, looks like this is a fake website for flight ticket booking. We reached ISBT by 9.30 and searched for the bus for more than 30 mins, but couldnt find it. thanks Seat Numbers: *,* As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. And more worst the bus was late for almost 2 hours. Mailing to "eticket@irctc.co.in" is risky. I cant booked for 2 seat beside as it was blocked. You have cancel the ticket in last minute when no buese are available. Bas yang saya naiki lambat satu jam dari waktu yang ditetapkan dan We had booked a Volvo from Delhi to Jammu, timing 18:30. DO NOT EVER BOOK TICKETS BY REDBUS. You should check our detailed article on how brands should Passenger: subhash (24, MALE) Read more ConsumerComplaints.in is a platform for consumers who have had negative experiences with companies. Your trip id is: 232144 So please look into it as soon as possible and do the needful. Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi - 110055. the ticket amount was deducted from our account and at the time of boarding operating manager asked to whatsapp the ticket then he told me bus is canceled your amount to be refunded and switched off his no. When we arrived to the bus stop, it turned out that this bus took completely different route. ticket not booked money deducted irctc l tickets not booked but money deducted. All of them stuck on this payment and think, what do now? . The reason for cancellation is to accommodate the 7 new passengers and you have 6 seat vacant. Regards, They changed bus type and seat no without prior information. The procedure and guidelines for Internet booking (called, On-line booking) are detailed as follows: 1. I have received comments from several users that there Payments are deducted by Bank but Train Ticket not received (Bank Money Debited but no Ticket booked) or shown on IRCTC account. And it didnt fit us at all. Pickup point was told RK amar Shaheed Metro Station. Thanks for nothing I want to place a complaint to this driver. 2) Exclusive offers and deals 4) M-ticket and e-ticket facilities are available. Continue Reading 51 Tridiv Senani Raut Indian Railways (2002-present) Upvoted by Mahesh Mundri As many times when passengers booked their train tickets some times it happnes ticket does not book in irctc but money is debited at that time passengers are in trouble that now what should they do? I choose this bus because i though it was true which the bus practice social distancing but its wrong. Vikram tej k came out from koyambedu by 12 .00 mid night and it has reached Best regards, Rs.180 for AC 3 Tier/AC Chair car/ AC 3 Economy. Remember to mention your transaction ID also, if you have it. IST). This complaint was posted by a verified customer. Thanks, After that they did not even give me any berth to sleep or place to sit. The agents donot answer properly and keep the call on hold for long time. Rs.240/- for AC First Class/Executive Class. Our customer care officer, will get in touch with you shortly for further assistance. I have contacted to phone pe customer service where the . Our customer care officer, will get in touch with you shortly for further assistance. PNR MIM5415-1071062 These people only try to loot money of the people by making false promises. I called one of the phone numbers given at the time of booking.I was given another number to call and then when I called the second person, he gave me number of one more person to call. I would like to thank you team for getting my issue resolved in time and i will continue to book my upcoming bookings through RED BUS only. Cancellation of tickets can be done either through the User's login in the redBus's website or mobile application, or by calling on the customer care number; Any cancellation is subject to such cancellation charges as mentioned on the ticket. And the place I was given to sit is a berth where kids fit, and that too the seat is wet, with more chances of it being urine. Nothing you can do with these scamming fckrs. Dehradun to lucknow bus service via shri krishna travels (jai shri ganesh travels). DO NOT EVER BOOK TICKETS BY REDBUS. I have waited nearly 20 days for refund. The bus reached Dehradun more than 1 hour late. Read More, Details of cancelled/partially cancelled trains updated status Read More, MUMBAI AC LOCAL TRAIN Indian Railway started India's First Ever Broad Gauge Air-conditioned AC EMU Read More, Details regarding all the trains blocks including power block/mega block/traffic block are included here. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. conservation reg refund policy and need my money back Sinc the it was sleeper coach, I thought we would have the comfort of sleeping in the bus rather than seating. Here's what you should do in case you are facing some issues on the Air India site: Advertisement Email your problem to - ecommerce@airindia.in Or, you may call at 011-24667473/011-24667474 (Monday to Saturday, 0930 hrs. It is a place to share your concerns, issues, and have your complaints resolved. We request you to book another ticket by clicking here Rs.200/- for AC 2 Tier/First Class. It means that ticket is not booked even when money is debited. We tried to open this website and book new tickets, but they were unavailable. SHAME ON Shri Krishna Travels services & the PARTNERS REDBUS! I have paid through phone pe. Joel Subash filed this complaint against Redbus on Dec 19, 2019, Resolution Demanded: Kindly amend your advertisement as it lies to all people who buy online! Operator 1: Operator 2: You can check the cancellation policy using the same named option from the search page itself. I booked a ticket on **th January **** for a bus leaving on **th January from Jamnagar to Pune. Moreover bus driver did not know the route from delhi to Jammu This bus took around 24 hours from delhi to Jammu, which should be 12 hours. Never ever book ticket in Kalpana travels. "When no one is there to help you, Voxya is there. Redbus - No Refund of My amount This can raise the situation of money debited from the account but ticket not booked with the following possibilities: General Reservation PNR: ********/******/***************** They asked me to send a screen shot of the They also cheated other passengers who have booked the tickets to mussorie and dropped them at Dehradun only and didnt even refund the amount. Bus number GJ 1CZ 5858. I didnt take that bus as it was about to start at 12.30 am and I had to catch the flight the next day morning. My ticket also not booked and money was deducted, i was complain customer care on this number [protected] they were note down my complain and send me mail for refund money within 7 days. I tried booking a ticket on Sunday with red bus and the transaction failed. Refund. Share your photos and videos with others to prove the truth of your words. I am Mayank, from India last month I visited Singapore for travelling, then on June 22 I tried to book bus ticket using redbus.sg to Kaula Lampur after made payment the booking is failed and they send me failure message, after passed more than one month I didnt receive my refund money or money back for failure booking. - Ticket not booked but money got deducted Closed Joel Subash filed this complaint against Redbus on Dec 19, 2019. Also the bus staff was extremely rude and one of them was drunk and misbehaved when asked to switch on the AC. Yesterday, I booked a ticket from Madurai to Chennai for travel on Dec **, **** on redBus. I never suggest anybody to book ticket in Kalpana Travels. Closed. So the debited money is refunded back to your bank Account or digital wallet. Worst travel service we've ever used. 10/2022. after writing so many mails to redbus I didnt receive any reply and assurance to receive my money.Please look into this issue and help me. I booked a ticket from Chennai to Nagercoil through redbus app and they gave me a wrong boarding point and after I paied the amount through phonepe and call the bus driver for confirmation but they told me there is no such boarding point and to Do you want to mark this complaint as Resolved? Status: cancellation of ticket He decided to create such a platform. http://www.redbus.in Order No. In this case, IRCTC reverses the amount which is credited back on the next day to the respective bank. Dear Sir, The bus was so bad that the seats were torn in some places and the whole bus was reeking of bad smell. AHT 6666, Indian driver, not so polite when the following incidents:- We booked two tickets for the bus trip through the website www.redbus.in. So, I had contacted my bank and raised a complaint on this. redBus - World's Largest Online Bus Ticketing Platform with the largest inventory of operators, routes & RTCs. Bas BILLION STAR EXPRESS. The date of my travel was 19th November 2012 to Dehradun and on 20th Nov to Delhi. Submit a complaint and get your issue resolved. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Enter your ticket number and email id and follow the cancelation procedure. Click the following image and check the red circled links in your account. My phone shows money debited. Actually the booking agent had created big mess by booking two different tickets with two different buses for my family and i told him that was not my problem it`s because of your mistake why should I face a problem with my kid, But what ever many be prob Iis I want the ticket with same bus ref: seat d4-DH 31 so finally i got a ticket in this same bus and seat no D3 where i have to pay to the bus driver and I been informed from REDBUS booking agent that that will money will be credited into your account as of your previous booked ticket [ref : mention above] so i am still waiting for my money. 3) when we reach Muar bus station, he just shouted cepat turun with fierce face, this moment I confirm I want to lodge this complaint hope he must discipline himself, This is Nagasubramanian who travelled to coimbatore on With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Big list of operators and routes, Check out various bus service offers and book confirm coach seat. . Ltd., Redbus - Very poor quality service and very high charges, Redbus - Not pickup bus on boarding station. Total f Redbus - Wrong bus and driver number We will initiate your refund of SGD 32.01 shortly. First up all understand what is the reason behind your failed tickets. the starting time was mentioned as 10 30 pm but it Image Uploaded by Dr Avinash Khare: Booking can be made by Registered user through the Internet. And once I did which I had to experienced such trouble. Now, my return bus from Dehradun to Delhi #TECG65845587# was scheduled to depart at 10.00 pm from ISBT, Dehradun. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Write your refund request to eticket@irctc.co.in. We are sorry we could not book the seat(s) you chose. Dear Red Bus Team, To, Dear Red bus team, This is to bring to your kind notice that i booked online tickets through Red bus .com on 24th NOV2015 to travel from Hyderabad to Bangalore on 24NOV2015 for 1 Member. Sign in to see your trips to cancel on redBus website on desktop and on mobile. The [censored]tiest experience my parents had while travelling through this bus service from Dehradun to Lucknow. It is a place to share your concerns, issues, and have your complaints resolved. mail- [protected]@gmail.com In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. User is not required to do anything. The cost of tickets is Rs.2222/- then i got a mail from [protected]@ccavenue.com with the following subject: 2. [protected] The cost of tickets is Rs.2222/- then i got a mail from [protected]@ ccavenue .com with the following subject: redBus Payment was deducted but ticket was not not booked, Booked Ticket History of Train Tickets Here are the details regarding how to get , SMS Services by Indian Railway Indian Railway used to send SMS to the passengers regarding, Biometric Token System in Indian Railway For the convenience and safety of railway passengers Indian, Updated on 04.11.2022 Complete List of Special Trains November 2022 Indian Railway is announcing various Read More, Indian Railways latest Tomorrow's Cancelled and Partially Cancelled Trains list available here. Answer Share Notify Me - 2 Indian Train Answered on December 26,2021 No need to worry, you will get your money back within 5-10 working days. We request you to book another ticket by clicking here Money sent and deducted by money not received by red bus. Payment settlement failed and ticket not booked: 1. Refunds to passengers will be given normally in 15 working days, after the cancellation of ticket or receiptof e-mail. Goibibo: Money Debited But Ticket Not Booked. the agents do not have any knowledge of the real scenario of the bus operators and the reasons for change of bus or cancellation of tickets. Mostly within 2 or 3 days the refund is done. If you find your transaction then it's fine otherwise also you'll get a refund which may take 10 days or so.

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