Certifications desired, Five (5) + years experience in New York City residential condominium and cooperative property, Commit to The Prologis Way a guide to effective customer service. Good interpersonal skills. Direct team of 11 property managers for high-profile commercial real estate firm with portfolio exceeding 27 million sq. Unfortunately, your on-site property manager resume will not get you many jobs if you dont sell your strengths. Supervises all arrears and collection attempts, Establishes and maintains good vendor relations and accounts in cooperation with the superintendent, Ensures that vendor invoices are processed timely including petty cash, postage and expense reimbursements, Ensures that up-to-date vendor files are maintained on site, Ensures timely compliance with all reporting deadlines, i.e., accounts payables/receivables to the regional, Section 8 and Tax Credit experience preferred, 3-5 years managerial experience with property management and affordable housing, Strong time management, follow-up, and organizational skills, Efficient knowledge of Microsoft Office, and ability to utilize various property management software applications, Highly motivated, service-oriented self starter, VRLTA The Virginia Residential Landlord and Tenant Act is the code that we espouse to for all Landlord/Tenant matters. Lily Z. Sawyer Work directly with tenants in arrears to collect outstanding balances and enforce Lease late fee/default provisions; minimize Accounts Receivable, Administer tenant leases and prepare lease abstracts in MRI, Complete Monthly Property Inspection Reports and Quarterly Property Audits, Respond to property emergencies (including after hours), Manage the tenant move in and move out procedures, Maintains appearance, cleanliness and safety of the common areas, vacant suites, etc, Engage, coordinates and monitors activities of contractor services, Works in collaboration with Companys construction, development and tenant coordination professions on tenant improvement activities, Interacts with leasing, tenant coordination, development, accounting professionals, corporate management, property employees, and outside community leaders. Prepares and monitors leases for renewals, operating costs, insurance certificates, rate changes, maintenance contracts and all other aspects of lease oversight. Experience preparing and managing budgets and reporting to owners and investors, The ability to multitask and prioritize tasks to ensure corporate goals and deadlines are met, Exceptional customerservice skills and demonstrated ability to maintain strong working relations with both internal and external clients, Minimum three years experience in property management or related business operations, Minimum three years supervisory experience in property management or related business operations, Minimum three years experience in a strategic planning, financial analysis, business development role, or operational management preferably within the real estate industry, Coordinates tenant move-ins and move-outs, and walk-through spaces with tenants and tenant improvement department, Develops and controls annual budgets for operating and capital expenses, Forecasts management plans and prepares monthly performance, explaining variances, Documents settlement of and notifies affected parties, Supports all property sales by overseeing due diligence process and monitoring the activity of outside brokers, Develop and maintain the MSDS database of those materials handled by the Facilities, Bachelors degree or equivalent work experience in Facilities Management or Technical Training in Building Services, A minimum of five years work experience with two years background in real estate management services, Requires effective time management to meet stringent timelines and the ability to multi-task [balance] multiple assignments, Knowledge of an experience with commercial real estate, construction, building systems, mechanical systems, electrical systems, banking equipment, alarm systems and camera systems is required, Excellent interpersonal skills, strong emphasis on customer service, Proficient Word, Excel or other spreadsheet experience necessary, Travel within assigned region is required, overnight stay may be required, Ability to plan, execute and provide reports required for management review, Due Diligence; ability to identify process and needs required for property assessment, Accounting Basics; financial analysis for budget and /or project approvals and expense management, On-Site Maintenance and Capital Expenditure Oversight, Best Practices Utilizing Technology Platforms, systems and or processes, Excellent communication and interpersonal skills, both oral and written, Ability to sell products and services to potential customers, Knowledge of apartment management laws and regulations, Ability to handle multiple tasks and prioritize duties and responsibilities, Ability to visually inspect units, grounds, and other aspects of the community to determine that standards are met, Must have a valid drivers license or means of immediate transportation to attend meetings, events, and daily activities, Leads, directs and supervises all staff members within the community, ensuring they have the tools and environment for success. Ensure certificates of insurance are supplied, Supervise and ensure proper construction of tenant improvements and ensure proper construction fees are billed and insurance certificates are supplied, Be available for coverage of after-hours emergencies at managed properties, Act as liaison between tenants and owners, Manage and train staff in accordance with Colliers SOP, Communicate all issues relating to the assigned property with Sr. Property Mgr and Regional Director, Assist in marketing and leasing of space as needed, Assist in marketing and leasing of space as needed and maintain open communication with leasing agent, Inform the owner's representative as quickly as possible of unusual problems and discuss courses of action, Make certain new tenants are welcomed and initiate good tenant relations, Handle any special projects, reports and assignments as requested, Assist in New Business Development for the company, Compliance with Energy Star, Sustainability Program, Preferred Provider Program, Quality Assurance Program, Disaster Program, and Customer Service/Tenant Retention Program, Review and maintain corporate AR for assets assigned, Supervise job functions of property administration, property assistant, and Maintenance Technicians assigned to properties, Adhere to the policies set forth in the Policy and Procedure manual, Strong ability to use computer applications including but not limited to: Word, Excel, Outlook, Yardi and Powerpoint, Serves as the primary contact for Leasing Agents, Tenants and Bank Departments; receives and assigns work order requests for work required at assigned properties; follows-up and takes appropriate action to assure adherence to current Service Level Agreements and request were resolved, Coordinates with external agencies on setting up, closing and researching utility accounts for assigned properties, Acts as liaison to Public Utility, environmental and energy agencies, Maintains and monitors vendor files for assigned properties, Maintains and monitors budgets for the department for assigned properties, Assists in the preparation of annual budgets, variance and reforecasting reports, Prepares and maintains spreadsheets and files for departmental review, Responsible for the collection, analysis and reporting of such statistical data as may be required to provide accurate and current assessment of property management objectives, Oversees the collection and processing of various invoices and charges, Monitors and follows up on rent collections and arrears on a regular basis, participates in collection discussions and submits tenant accounts to attorney or agency for collection when appropriate, Creates and maintains lease and vendor files for assigned properties. commercial property manager resume template, See More Commercial Property Manager Jobs. Skilled at developing and executing initiatives that generate interest and enthusiasm for properties. Develop improvement strategies for the performance of, Provide assistant to in the development of best practice, workplace standards and the relevant group policies and procedures, Conduct regular property inspections to ensure that staff and service providers are adhering to performance standards. Possesses strong communication skills, including active listening and facilitation, to resolve tenant issues. Take a look at the example Property Manager below. Here are some examples of assistant property manager hard and soft skills that hiring managers look for: Hard Skills Fair housing knowledge Accounts payable Market rate properties experience Opens and maintains communication with local police, fire, and civil defense authorities to ensure prompt response when necessary, Works on permitting and community relations projects when necessary, Schedules and operates events in the public areas to enhance property image, This position requires a(n) Undergraduate (Bachelor) Degree in Business, Accounting, Engineering, or related discipline; Note: 10+ Years of experience can offset minimum educational requirements for this position Licenses & Certifications, Preferred 5-7 Years Specific Managing Class A Commercial Office Properties in NYC Preferred, Type of License/Certificate License/Certificate: Preferred Professional/State Licensing NYC Refrigeration license, EAP or FSD Preferred Certificate in discipline BOMA CPM or equivalent, Managing people, Organized, Multi tasking, Advanced Required Problem solving, Required Computer skills, i.e. Excel, WP, PP, Required Travel Travel up to 10% of the time; rarely travel, Establishing and coordinating a communication system between property Associates and the Corporate Office, Undergraduate degree with a focus in property management or related discipline, or equivalent work experience, 1-2 years of progressively responsible experience in supervisory and property management, Knowledge of fair housing laws, affordable housing programs and proven property management performance. Evaluate the portfolios financial performance relative to owners goals and objectives, Excellent communication skills and commitment to customer service, Experience and understanding of construction management related to tenant improvement and capital expenditure projects, Experience in leading and managing property teams and staff, Directs property associates by establishing job requirements/responsibilities and monitoring quality of work and adherence to company policies. Collaborative and highly-focused Assistant Property Manager with a stellar record in supporting property managers to coordinate all on-site processes. Model relationship-building skills (including Listen First) in all interactions, Develop and supervise a budget for the purchase of equipment and supplies and the completion of maintenance projects, ensuring that projects are completed within budgetary constraints, Manage the purchase of equipment and supplies by documenting the need for items, researching and comparing items currently on the market, selecting items in compliance with budgetary constraints, and maintaining records of invoices and service contracts pertinent to these items, Schedule and supervise the completion of routine vendor maintenance on relevant equipment and services, such as trash removal, sewer, kitchen and HVAC equipment, etc, Maintain current knowledge of local, state, and federal regulations regarding the physical systems which contribute to the health and safety of guests and ensure compliance with these regulations, Obtain necessary permits, licenses, and approvals from agencies and contracting vendors, ensuring that projects are completed in a timely manner, Create a system by which qualified facility personnel will respond to emergency needs such as weather-related events and infrastructure failure, on a 24/7 basis, Interact with guests and receive feedback on the quality of physical facilities and incorporate this feedback into the plan for facility maintenance and improvement, Interact with program staff and guests in an effort to evaluate the adequacy of the grounds and facilities to program needs, and incorporate feedback into a development plan, Working with the on-site property management teams, develops the overall strategic plans for all of the properties, ensures the execution of the plans, and closely monitors progress and results towards the achievement of the strategic plans, Is responsible for leading and directing property management teams in performing the day-to-day operation of the property to ensure that all site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the client's overall objectives, Prepares the consolidated annual budget for all properties; reports to client/owner regarding monthly financials, operations analysis, and leasing activity reports for all locations; reviews and approves all reporting from the properties before presenting these to the responsible Portfolio Manager, Ensures on-site property staff conduct formal site inspections at least monthly in compliance with established standard operating policies and procedures and in accordance with the management agreement and client requirements, Ensures that on-site staff are monitoring and enforcing the terms of all lease agreements, the billing and collection of rents, and other tenant charges in compliance with leases. A property manager candidate's resume needs to emphasize outstanding leadership and savvy business skills to work at respected apartment companies in a management role. Recommends and/or approves alterations, maintenance and reconditioning as necessary. Ability to keep a Secret clearance active, Minimum years of experience: 9+ years in property management, Excellent organizational, writing and communication skills, and be proficient with Microsoft office products, Prior property book Warrant Officer preferred, Minimum years of experience: 3+ years in property management, Experience leading a sales team to success by exceeding team and individual goals, Leadership experience from property or apartment management, hotel, hospitality, retail, restaurant, etc, Track record of consistently exceeding customer service expectations, Past success with driving revenue, managing budgets, and increasing net operating income, Successful track record of evaluating, coaching, and developing employees, Experience executing day-t0-day operations utilizing specific operating standards/processes, Experience using computer applications such as Microsoft Word, Excel, Outlook, Internet Explorer, and the ability to learn and utilize new property management software, Willingness to work non-traditional hours including nights, weekends and holidays based on the business needs, Arranging contractors to resolve repairs, maintenance and refurbishments, Manage the deposit release and deposit dispute resolution process, As and when required conduct both check out and property visits, Work towards targets and deadlines in order to maximise revenue and Service Level Agreements, Strong communication, customer service and organisational skills, Knowledge and experience of property maintenance issues and common problem solving, Intermediate knowledge of MS Word and Excel, Highly motivated and positive with a "can do" attitude and good team player, Assist Client Accounting Services (CAS) in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters, Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings, Prioritize day-to-day operations and provide direction to engineering staff, Supports Leasing Specialist in the preparation of lease and/or rental agreements and maintains ownership of the lease administration process, Participate in review of lease proposals and lease language, lease discussions, and negotiations, Prepare and/or review the annual jurisdictional forms and filings as required (e.g., Income & Expense, Real Estate Tax payments, Property Tax fillings), Prepares the final budget documentation (e.g., explanatory notes), Plans and administers budget for the office building(s), Oversees achieving annual budgeted revenue, operating and capital expenses. This position is responsible for handling confidential matters such as personnel, employee hiring, training, scheduling, discipline issues and performance reviews, Provides excellent customer service to both internal and external customers, Effectively and efficiently manages a surplus property retail operation, Creates and markets surplus property using on-line auction sites such as govdeals.com and EBay, Identifies, develops and implements continuous improvement projects focused on opportunities such as marketing services, demand/supply planning, space utilization, use of ecommerce tools, and consolidation, Works to continually review and determine appropriate actions to reduce expenses and maximize revenue from the disposition of surplus property, Works with university departments on special sales and unique disposal requirements, Coordinates auction activities to include the release of items for auction, providing descriptions and disclaimers, photographing items, and the uploading information to the online website, Collaborates with Environmental Health & Safety to develop and maintain programs designed to ensure the safe disposal of surplus property while meeting all regulatory standards, Ensures safe, compliant disposition of surplus in accordance with environmental regulatory and sustainable standards. Property Managers must have working knowledge of the code and strive to keep current with this ever-changing document. Obtains and analyses information from various sources to assist senior management in reaching conclusions, Technical consultant: services as technical consultant on application of total asset management (TAM) and advisor and spokesperson for the organization on matters relating to real estate operations, Best practices: performs investigations into new real estate methods, materials and techniques and performs cost-benefit analyses. T o see how to build up your resume to reflect your expertise and accomplishments in each area, view the sample resume for a commercial property manager below and download the commercial property manager resume template in Word.. Jobs for property managers are projected to grow by 10% (or . You are rigorous and attentive to detail. Cash flow management for capital improvements, Monitors aging report, timely legal action, and targets 10% or less of assessments, Keeps up to date equipment maintenance logs, Five (5) + years experience in New York City residential condominium and cooperative property management, A demonstrated ability to supervise staff and make necessary management decisions on a timely basis, Must have superior oral and written communication skills, Must possess a high energy attitude and an ability to multi-task different projects at any given time, Strong analytical, organizational and managerial skills, Working knowledge of Microsoft Office and Windows environment necessary, Advertise property for rent, show home, take and process applications, Prepare leases, addendums and complete move in procedures, Take 30 day notices from tenants, conduct pre move out inspections and final inspections. And be sure to avoid excess filler words. Baruch College, CUNY New York, NY Responsible for setting work unit and/or project deadlines. Participated in multiple and concurrent construction and building maintenance projects, delivering support to project contributors and stakeholders. (30%), Serves as liaison between tenants and ownership; meets with tenants on a regular basis and visits tenant representatives weekly. Create a Resume in Minutes Janick Pfeffer 1813 Hilll Canyon, Philadelphia, PA +1 (555) 551 7844 Work Experience Assistant Property Manager 04/2016 - PRESENT Boston, MA Set up new Tenant files and organize per client's instructions including filing Perform lease administration functions for the managed assets. Highlight key information quickly (bold font doesn't hurt either! Pursuing a career in management gives you many opportunities for professional advancement. Responsibilities include all aspects of lease administration including critical date master scheduling, lease notification and renewal notices, Keep current of all developments in commercial real estate market affecting current and potential value of assets, Participates in the negotiation of service contracts with outside vendors to achieve the highest level of performance at the lowest cost in compliance with Cushman & Wakefields values, standards and guidelines for business conduct, Supports and provides leadership in a commitment to achieve C&W and client expectations for service and business objectives. Our free online tool will walk you through creating a resume that stands out and gets you hired at a top tech company. Work with tenants, General Manager, and Financial Department to clear up aged items, Participate in General Management Department initiatives as directed by the General Manager, Bachelor of Arts or a Bachelor of Science degree in a related field of study or concentration from an accredited institution, university or college is required, Competencies: Business, Financial, and Accounting Skills or background preferred Communication, Leadership, Project Management, and Technology Skills (Microsoft Office Suite: Word, Excel, PowerPoint, Access, Project, Publisher, Front Page and Outlook), Possesses strong operational and financial skill sets, Responds to requests/problems in a timely and courteous manner and generates work orders directed to vendors, security, environmental services and contractors, Inspects and accepts work performed by third party vendors. It's actually very simple. Argus knowledge a plus, Assisting new tenants in understanding requirements and procedures to move in to a managed property, Assisting outgoing tenants with any questions or concerns related to moving out of a rented property, Provides high level of customer service and expertise in addressing any owner or tenant related questions related to the performance of the rental property, Assists Tenants with lease modifications and amendments, Manages the rent collection process; inclusive of communicating all rental requirements and delinquency consequences to both tenants and landlords, Be knowledgeable of individual state laws and regulations that govern tenant/landlord relationships, Manages all stages of maintenance to ensure timely completion, competitive pricing and high job quality, Performs move out evaluations and determines necessary repairs for vacancy turnover, communicating all needs, queries, and approval with the property owner, Visits vacant properties on a regular basis to ensure security and property readiness, Performs Move-in evaluations to document property condition prior to tenant moving in, Performs mid-lease surveys to document property condition during occupancy and communicates any lease defaults to tenants, Experience of managing a portfolio of residential property (Essential), Applicants must have their NFOPP qualification, Knowledge of lettings and property management legislation (Essential), Strong time management skills (Essential), Ability to work under pressure (Essential), Proven customer service skills (Essential), Strong problem solving skills (Essential), In depth knowledge of Radar or similar property management software, Manages a multi-state portfolio of industrial properties in the West Region, Responds promptly and courteously to all tenant requests and inquiries, Oversees the bidding and maintenance of vendor contracts, Coordinates outstanding tenant improvements, maintenance issues and general tenant concerns with the new manager and tenant during PropertyManager transitions, Informs the tenant of changes in the operating expense that the tenant will be expected to pay during the course of the following year; verifies that rent is paid timely, Ensures property is operated profitably and efficiently and oversees the smooth transition of the move-in/move-out processes, Attends due diligence day where he/she is introduced to the tenant, reviews all due diligence items with the Investments team, and receives all existing property information, Controls costs and adheres to budget; accounts for and implements corrective measures towards significant variances, Develops and presents property and departmental budgets, Ensures the security is adequate at assigned properties, Maintains 5 year capital improvement plan, Oversees the work order process, including coordinating tenant requests with maintenance engineer, Determines maintenance schedules including staff assignments and timetables, Partners with West Region team including Director of Construction and Administrative Assistant and reports directly to Senior Vice President, Regional Manager, Acts in accordance with the values of the company and complies with all company processes and procedures, Certified Property Manager designation preferred, Flexible with respect to work schedule; candidate must be available to travel frequently and on short notice, 5+ years of industrial property management experience, demonstrating superior, Direct, coordinate, and exercise functional responsibility for property management business, Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and marketing of property management strategy, Provide direction and leadership to Property Management staff, promoting reasonable career paths associated with property management professionals, Prepare and submit property budgets with the clients goals and objectives addressed, track variances and ensure smooth recovery process, Provides leadership and direction to effectively manage relationships with other business groups, e.g. Record in supporting property managers must have working knowledge of the code and strive to keep current with ever-changing... 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